Fault Display Codes
* maintenance and repairs may only be carried out by an authorised contractor. The following table lists the fault codes. Ph 1800 633 920 to speak with an authorised contractor
E01 Fault in the top storage tank temperature sensor
Book Service, Call 1800 633 920
E02 Fault in the bottom storage tank temperature sensor
Book Service, Call 1800 633 920
E03 Fault in the temperature sensor at the air inlet
Book Service, Call 1800 633 920
E04 Temperature in storage tank ≥ 80 °C ▶ Isolate electrical connection
Book Service, Call 1800 633 920
E05 Fault in the temperature sensor at the evaporator fins
Book Service, Call 1800 633 920
E06 Hold down setting keys longer than 30 seconds ▶ Release keys
Book Service, Call 1800 633 920
E09 Incorrect system purging Water pump blocked (water not recirculating) Hydraulic circuit blocked (water not recirculating) System unpurged due to water shortage
Book Service, Call 1800 633 920
E10 Heating element faulty Fault in the high limit safety cut-out
Book Service, Call 1800 633 920
E11 Fault in the fan Leak in refrigerant circuit Fault in the compressor Fault in the expansion valve Fault in the dry filter
Book Service, Call 1800 633 920
E13 Fault in the positioning of top storage tank temperature sensor
Book Service, Call 1800 633 920
E14 Fault in the fan Air flow blockage
Book Service, Call 1800 633 920
LEG Thermal disinfection process running When temperature reaches and holds 60 °C for 35 mins, the appliance goes back to the mode previously selected
HOT Temperature of inlet air ≥ 40 °C Occurs when air inlet is higher than 40 °C or lower than -7 °C, respectively. The appliance will automatically switches off the heat pump cycle and operates with the electrical heater if heating is required ▶ Ph 1800 633 920
COLD Temperature of the inlet air ≤ -7 °C ▶ Ph 1800 633 920
LFLO Appliance may be with low air flow which will transform into an E14 if conditions persist for 24 hours ▶ Ph 1800 633 920
